Cookie Policy

Reelwave and our service providers use cookies and similar technologies such as web storage, pixel tags and device identifiers on our websites and apps. This policy explains what they are, why we use them and how you can control them. You can change your choices at any time with the Cookie preferences link at the bottom of every page.

What are cookies?

Cookies are small data files stored on your device when you visit a website. Similar technologies, such as local storage and SDKs in our apps, work in a comparable way. Some are set by Reelwave (first-party), and some by our service providers (third-party).

Types of cookies we use

Strictly necessary. These are essential for the Reelwave service to work — for example, to keep you signed in, protect your account, remember your cookie choices and deliver video and music. They cannot be switched off.

Performance and analytics. These help us understand how the service is used, measure page load times and fix problems, so we can keep improving Reelwave. Information is aggregated where possible.

Personalization. These remember choices you make, such as your language, region and playback preferences, to give you a more personal experience.

Advertising. On ad-supported plans, these help us and our advertising partners show ads that are relevant to you, limit how often you see the same ad and measure campaign performance. Reelwave does not use advertising cookies on kids profiles.

How long do cookies last?

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period — usually between 30 days and 13 months — or until you delete them.

Managing cookies

In addition to the Cookie preferences tool, most browsers let you block or delete cookies in their settings. Blocking strictly necessary cookies may stop parts of the Reelwave service from working. On mobile devices you can also reset your advertising identifier or limit ad tracking in your device settings.

Contact

If you have questions about this policy, visit our Help Center or read our Privacy Policy.